Frequently asked questions

Open the Shop, tap Add to cart on the pieces you love, then go to your cart and checkout. Enter your details, pay with Easypaisa or JazzCash and your order is confirmed.

We accept Easypaisa and JazzCash. Choose your wallet at checkout, complete the payment, and we start preparing your order.

Yes, as long as it hasn't been dispatched. Message us quickly with your order number and we'll update or cancel it.

Yes! Message us on WhatsApp with the piece, colour and quantity you need (for gifts, events or offices) and we'll share the details.

We deliver to cities across Pakistan from our studio in Lahore.

Ready pieces are usually delivered within 3–5 working days. Custom or made-to-order pieces may take a little longer — we'll tell you the time before you order.

Ceramics and glass are wrapped carefully with extra padding so they reach you safely.

Every item is made by hand, so small differences in colour, pattern or size are natural — they're what make your piece one of a kind.

Wipe gently with a soft dry or slightly damp cloth. Avoid soaking, scrubbing or the dishwasher to keep the paint looking fresh.

Absolutely — our coasters, keychains, scrunchies, mugs and décor pieces make lovely gifts for every occasion.

Unused items in original packaging can be returned within 7 days of delivery. Custom-made orders can't be returned. Please contact us first so we can guide you.

We're sorry! Contact us within 48 hours with your order number and photos of the item and packaging, and we'll arrange a replacement.